Refund Policy

1. General Policy

SnapAndFlip provides a digital AI-powered reseller tool delivered immediately upon purchase. Due to the nature of digital services and the immediate delivery of access and scan credits, all purchases are generally non-refundable.

By subscribing to any plan you acknowledge and agree to this refund policy in full.

2. Subscription Plans

Monthly subscription fees for the Standard Plan are non-refundable once the billing period has begun. Refund requests may be considered within 48 hours of the initial purchase only, and only if no scans have been used during that period.

Cancellations take effect at the end of the current billing period. You will retain access until that date. No partial refunds are issued for unused time remaining in a billing period.

3. Plan Upgrades

Plan upgrades take effect immediately. The new plan rate applies from the next billing cycle. No partial refunds are issued for the difference between plans within an existing billing period.

4. Exceptions

SnapAndFlip reserves the right to make exceptions to this policy at its sole discretion. Exceptions may be considered in cases where:

— A technical error on our end prevented access to the service entirely
— A duplicate charge occurred due to a billing system error
— A refund request is made within 48 hours of purchase and no scans have been used

Exceptions are not guaranteed and are evaluated on a case by case basis.

5. Chargebacks

If you initiate a chargeback or payment dispute without first contacting our support team, we reserve the right to permanently suspend your account. We encourage you to reach out to us directly before disputing a charge — we are happy to review your situation and work toward a fair resolution.

6. How to Request a Refund

To submit a refund request please contact our support team within 48 hours of your purchase. Include your account email, the date of purchase, and the reason for your request. We will respond within 3 business days.